Cookstown, Northern Ireland
Funstuff was established in Limerick, Ireland in 2010 as a 100% Irish-owned company!
They have become one of the best leading suppliers in Ireland and the United Kingdom for kids electric, pedal ride on cars and various outdoor toys.
They currently deliver nationwide to Ireland and the United Kingdom, however, their mission is to become the best leading e-commerce outdoor toys store in the whole of Europe.
As one of the top outdoor toys suppliers in Ireland and the United Kingdom, fulfilment operations at Fun Stuff can become quite challenging to perfect. This is especially during peak season when the demand for their products is at its all-time high so to prepare they have to properly gauge customer demand and forecast their sales. Prior to using Canary7, they weren’t equipped with the right technology that could help them get that level of insight into their inventory, fulfilment, and sales activities. But luckily, Canary has enabled them to forecast demand as accurately as possible, which helps them in devising the perfect strategy.
At Fun Stuff, they strive to provide their customers with a stellar shopping experience, which is why they wanted their order processing to be efficient and free from any inaccuracies. FunStuff promise their customers lightning fast deliveries so speed is a defining factor for their brand. Due to Canary7’s warehouse and order management solutions, they are able to offer exactly that. It has allowed them to bring speed and efficiency to all their processes, and their productivity has been at peak ever since we have started using Canary7.
In addition, FunStuff was having hassle when it came to dealing with returns and refunds for large volume of orders. After using Canary7, they were able to optimise their reverse logistics to be smooth, seamless, and a breeze to get through. They can now expertly handle all the returns and refunds that come their way and maintain 100% customer satisfaction while doing so.