Complexity Shouldn't Mean Compromise.
Hear From Them, Not Us
When The Operation Outgrows The Setup
Bill Every Client Accurately, Without The Friday Spreadsheet


Separate Where It Matters, Shared Where It Pays
Answer Client Questions Before They're Asked


When Your Client’s Retailer Mandates EDI
What 3PLs Ask Us Before A Demo
How many clients can we run on one site?
There is no cap. Stock, SKUs, users, rate cards, SLAs and reporting are separated per client, and one picker can work orders across several clients in the same wave.
Our clients all want something different. Is that custom development?
Almost never. Picking strategy, packing rules, label formats, paperwork and billing terms are configured per client in the platform. Genuinely bespoke requirements go through our monthly development sprints at no extra cost.
How does billing actually work?
Every chargeable event is metered as it happens and priced against that client's rate card — storage by pallet or volume, handling per pick or per order, carriage recharged at your margin, plus any value-added services. At month end you review rather than rebuild, then export to your accounts system.
Can clients see their own stock without phoning us?
Yes. Each client gets a branded portal with live stock, order status, despatch tracking and self-serve reporting, restricted to their own data.
One of our clients needs EDI. Can you handle that?
Yes. Canary7 supports the core warehouse EDI documents today — 940 and 945 for shipping, with 997 acknowledgements — in ANSI X12 for North America. More document types are coming soon (888 item maintenance, 943 stock transfer shipment, 947 inventory adjustment and 856 advance ship notices), and our open API covers anything a trading partner sends outside EDI. Tell us which trading partner and which VAN and we’ll confirm the detail.
We already use an ERP. Where does that fit?
Canary7 runs the physical operation and writes results back to your ERP, which stays the system of record. We have two-way connectors for Acumatica, SAP Business One and GenetiQ, plus an open API and EDI.
How long does implementation take?
Most sites are live in weeks rather than quarters. Our team handles data migration, configuration and on-floor training, and you do not need internal developers.
Book Your Free Demo Today
We'll Come And Walk Your Floor
Tell us about your operation and we'll let you know whether a visit makes sense.